How to Avoid Garage Door Repair Scams: A Quality Guide

Unfortunately, the world is full of scams — and the garage door industry is no different. Some companies just don’t offer high quality services or reputable technicians — which practically a scam in itself. Other companies are outright fraudsters — out to take your money in a way that is downright criminal. Here’s what you need to know about potential garage door scams and how to spot them.

Advertising — Don’t Always Believe the Hype

Plenty of legitimate garage door repair companies take out print and online advertising. Like most industries, that’s how you drum up business. But don’t take that advertising at face value. Online advertising has gotten so cheap to do — just a URL, a barebones website, and you’re good to go — that literally anybody can do it, whether they are a licensed repair company or not. They might have an actual presence in the local area — they might just have a rough website and hire out on CraigsList for any jobs that come in. Do your research on any company you see advertised online.

Sniff Out Those Low Prices

We all like to save — especially in this economy! But sniff out any service offering barebones prices — the quality will often reflect the cost. Check out their reviews on Google and Yelp. Run their name through the Better Business Bureau. Are they licensed? Do they guarantee their work? Make sure any sale is backed up by quality. After all, any improperly done job can actually cost you more in the long run.

Tips to Avoid Garage Door Scammers

Do your research about the company. Find out how long they have been serving the Roseville area. Check out their reputation online. Talk to friends, family and coworkers about their experiences.

Pay attention when you call a repair company. Can you hear background noises? Do they pick up right away? Scammers will set up call centers without running a legitimate office. Check to make sure they have a local presence before agreeing on a price.

Get estimates from a number of local garage door companies. If the company pressures you to move forward with a price right away — a common approach in emergency repairs — walk away. A quality company won’t try to force your business.

When the company arrives, is it a company truck with a company name on the side? Are they wearing a shirt with the company name and logo? Do they have a professionally printed business card? Look for signs of legitimacy.

Check to make sure the company is licensed and accredited. Look to see if the company has an established local address. Use Google Maps to take a look at it virtually.

Most garage door repair scammers are spottable if you dig below the surface. Like anything else, do your research before deciding on a service.

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