What to Do When Your Garage Door Refuses to Open

Why won’t your garage door open? In our experience repairing garage doors in Roseville California and the Greater Sacramento area, we’ve seen pretty much every issue you can think of. But every once in a while we’ll encounter something new — like a spider web infestation that blocked the photo eye of one garage door. Some problems are pretty easy to fix (we solved the spider web issue with a wet soapy rag). Others require a little more expertise. Here are some of the more common problems we’ve encountered over the years.

Photo Eyes Are Out of Alignment

Your photo eyes transmit a laser signal in a horizontal pattern. When this signal is blocked, the doors stop automatically as a safety precaution — just in case something like a mower or a person was in harm’s way. Sometimes the eyes can get out of alignment. Make sure they are well positioned directly opposite each other. Also, be sure they are clean. A little soapy water just may do the trick.

The Springs are Broken

If your garage door refuses to budge but your opener’s in good shape, chances are your springs are busted. When they snap, it can sound like a large pop, as if a firecracker went off in your garage. If the springs are broken, call a professional. These springs are under an incredible amount of tension and can be dangerous to work with.